Do I need to set-up an account to place an order? If so, how quickly can I do that?

You may place an order immediately buy using a credit card, or set up your free account (see below). New accounts are usually activated within 2 hours.

How do I set up an account?   

It’s easy to set up an account by visiting www.ACCDelivers.com.  Existing customers should click “Current Customers click here to set up an online account ”.  New customers should click “Start your ACC Service today”, or click here to fill out the account set-up form and fax it to ACC’s Corporate office, or call ACC at 800-413-0911.

What is ACC’s service area?

ACC’s primary service area is Southern California, specifically Los Angeles, Orange, Riverside, San Bernardino and  San Diego counties, and parts of Santa Barbara county. However, some types of service are also available in Northern California, Arizona and Nevada. If you are interested in service outside of Southern California, please email your request to info@ACCDelivers.com.

How do I schedule a pickup?  

Either by placing your orders online, or by calling an ACC Customer Service Representative at 800-874-0687

How do I track a package? 

If you already have an online account with ACC, log in to your account, and click on the "Track" tab. If you do not have an account, click here.

What is your holiday schedule?   Schedule

Do you pick-up and deliver on weekends? 

ACC’s standard operating hours are 7:30 a.m. to 6:00 p.m. Monday through Friday. ACC also provides limited weekend service to our major account customers.

How do I cancel a pickup? 

To cancel an order, please call our ACC Customer Service Department at 800-874-0687 and a Representative will cancel the order for you.  Orders cannot be cancelled online.

What methods of payment do you accept? 

We accept Visa, MasterCard, American Express, and Discover.